HERE IS THE USA SHIPPING CHART

SHIPPING RATE	CONDITION	SHIPPING TIME	SHIPPING COST
Economy	$50.00 and up	5 to 8 business days	Free
Economy	$0.00–$49.99	5 to 8 business days	$4.90 USD

Question: How to check the status of my package?

Answer: Get your tracking number from order detail or your email send from us.

Question: How long does delivery time usually take?

Answer: The product will be delivered Economy shipping within 5-8 days (Mon-Fri) after purchase.

Question: How long is your product processing or handling time?

Answer: It will take 1-2 days  (Mon-Fri) to process your product after ordering!

Question: What is store Order cutoff time?

Answer: 5 PM Monday to Friday. 

Question: Can you provide a signed receipt certificate?

Answer: Unfortunately, due to the epidemic, we are unable to provide a signed receipt certificate at this time, but we will resume this service once the epidemic has improved. We apologize for any inconvenience this may cause. 

Question: What countries do you ship to?

Answer: Currently, we only ship in the United States of America.

 Question: How will my product be shipped?

Answer: We use major courier delivery services to ensure quick, safe delivery. 

 Question: I ordered more than one item. Will they all be delivered at the same time?

Answer: If all items are purchased on the same day, we try our best to make sure they are all shipped out same time and possible delivered at the same time. Products that are purchased on different days have a lower likelihood of being delivered together. 

 Question: Can I change my delivery address after the product has already been shipped?

Answer: Unfortunately, we cannot change shipment information once the product is en route.

Question: What do I need to do when I received a product that's different from what I ordered?

Answer: Please email us immediately with your order ID number and photos of the shipping label, of the SKU model number on the back of the product box, and of the product inside the box. Send all photos to customer@goodgroomco.com

 Question: I didn't receive all the products I ordered. What should I do?

Answer: Please email us immediately with your order ID number at customer@goodgroomco.com